When this passenger tried to buy a ticket for his pony at the rail station, staff must have thought the man was clearly horsing around.
However, when it became apparent the man was deadly serious, they told him the answer was an unequivocal 'neigh'.
The commuter arrived at the station in North Wales and tried to buy a ticket for himself and the animal for the 7.02pm service from Wrexham to Holyhead
Seat for one... pony please: The man and his animal are captured on CCTV at Wrexham Generalis ticket office requesting to pay the creature's fare"
It is not known why he wanted to transport the animal on the train.
The man eventually left the station - with his pony - when he was not allowed to board the service.
Arriva Trains Wales has released CCTV of the incident, which took place last Saturday.
Going down? When the man was refused a ticket for his pony, he bundled it into the lift to take it on to the platform"
Mind the gap: Staff were stunned when the man led his pony on to the platform ready to board the train
'All animals, except dogs, must be conveyed within a fully-enclosed basket or pet carrier with dimensions not exceeding 85cm x 60cm x 60cm.
'Large animals, including horses and ponies, which may pose a risk to the general public, are not permitted to travel.'
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